Sales Office Excellence – with distinction
The virtual course runs over a 12-week period and features nine training modules and assessments on completion. Highlights of the training program include Conference and Event Sales Office enquiry handling best practice working to the latest industry standards and BDRC benchmarking criteria.
“It was a wonderful opportunity to learn together with our peers. I especially liked the breakout groups where we shared many of our current opportunities and challenges in smaller groups”, said Leah Markham.
“We’ve undertaken this training at a crucial time, considering the impact of the pandemic in general on events and venues, in addition to navigating the return from furlough on a personal level. I felt that the training was relevant and essential in understanding how we can operate more effectively as a team and anticipate our clients’ needs even better”, noted Sarah Ross.
“We are so delighted to have received such amazing feedback from our new online Sales Excellence course”, Mandy Jennings the Managing Director of Paje Consultancy Ltd commented. “We created two brand new online courses Sales Office Excellence and our Ready2Return on our learning and development academy specifically for venues such as Church House Westminster that were preparing to bring their team back together following the pandemic and were looking for a structured approach to creating a best-in-class sales office, whilst instilling confidence for the team.”.
“It was a real pleasure for us to have Leah and Sarah from Church House Westminster on our Sales Office Excellence program and a joy to hear that they have been practicing using the skills that they had learnt from the course. We were delighted to be able to award them both with a distinction, especially knowing how hard they had worked on their weekly assignments. We will be excited to see how their new skills develop and wish the team the very best for the future.”.